At Trailer Barn LLC we are committed to providing products of the highest quality and value. If you are not completely satisfied with your order, we offer a straightforward return process. Depending on the condition of the item, we will issue a full refund of your purchase with 0% restocking fee depending on the condition of the item.

1. Return Policy Overview

• Return Window: You have 30 days from the day you receive your order to return items.
• Condition: Items must be unused, in their original condition, and returned with the original packaging.
• Easy Returns: Returning items to us is easy and our client support team will assist you.

2. How to Return an Item

• To request a return, please email sales@trailerbarnllc.com with your order details, the reason for the return, and supporting photos or video of the product. Once your request is approved, a prepaid return shipping label will be emailed to you.
• Once we receive your return, our team will inspect the product to confirm its condition. After approval, we will promptly process a full refund to your original payment method. A detailed refund receipt will be sent to the email address associated with your original order.

3. Refund Process

• Inspection: Once we receive your return, we’ll inspect the item to ensure it meets our return criteria.
• Refund: After inspection, your refund will be processed. It usually take 10 business days for the refund to appear on your original payment method, depending on your bank or payment provider.

3. EXCHANGES

• Want to swap for a different size, color, or product? No problem! Reach out to us, and we’ll help you exchange your item quickly and easily.
• We only replace items if they are defective or damaged upon delivery. If you need to exchange an item for the same item, contact us at sales@trailerbarnllc.com
• We will need to verify first that it qualifies for an exchange and when approved, we will send out a return shipping label.
• Restocking Fees: 0%

4. Contact Us

• If you have any questions about our Returns and Refunds Policy, you can contact us;

CONTACT INFORMATION:

• (+1) 509-289-4383
• sales@trailerbarnllc.com
• 5721 NE 152nd Ave, Vancouver, WA 98682
• Monday-Friday: 9:00am – 5:00pm (GMT-8)